Privacy Policy

Introduction

This Privacy Policy governs the websites, mobile applications, and services (collectively, the "Services") owned and operated by Nutricaa. Please read it carefully to learn how we collect, use, share, and otherwise process personal information, and to learn about your rights and choices regarding such information.

By visiting or using the Services, you agree to the collection, use, and disclosure of your personal information as described in this Privacy Policy. If you do not agree, please do not access or use the Services.

We reserve the right to modify this Privacy Policy at any time. We will notify you of any material changes by posting the updated policy on this page with a new "Last Updated" date. Your continued use of the Services after such changes constitutes your acceptance of the updated Privacy Policy.

Types of Personal Information We Collect

We collect various categories of personal information when you use our Services:

How We Collect Your Personal Information

We collect personal information through various methods:

• Directly from you: When you create an account, subscribe to newsletters, contact us, request product samples, or use our Services
• Automatically: Through cookies, web beacons, and similar technologies when you navigate our Services
• From third parties: Such as data analytics providers, advertising networks, and social media platforms
• From healthcare institutions: When healthcare professionals access content or resources through institutional accounts
• From public sources: Such as professional directories and publicly available information

How We Use Personal Information

We use the personal information we collect for various purposes, including:

• To provide, maintain, and improve our Services
• To process your requests, orders, and transactions
• To communicate with you about products, services, educational content, and updates
• To send you marketing communications about products and services that may interest you
• To provide customer support and respond to your inquiries
• To personalize your experience and deliver content relevant to your interests
• To conduct research, analytics, and improve our products and services
• To detect, prevent, and address technical issues, fraud, and security concerns
• To comply with legal obligations and enforce our terms and policies
• To provide healthcare professionals with medical education and scientific resources

How We Share Personal Information

We may disclose your personal information to the following categories of recipients:

Marketing Communications and Your Choices

We may send you marketing communications about products, services, and educational content that we believe may interest you. You have choices regarding these communications:

• Email: You can unsubscribe from marketing emails by clicking the "unsubscribe" link at the bottom of any marketing email or by contacting us
• SMS/Text: If you opt in to receive text messages, you can opt out by following the instructions provided in the message or by replying "STOP"
• Phone: If you prefer not to receive marketing calls, please let us know when we contact you or reach out to us
• Postal Mail: You can request to be removed from our postal mailing list by contacting us

Please note that even if you opt out of marketing communications, we may still send you non-promotional messages related to your account, transactions, or our ongoing business relationship.

Cookies and Tracking Technologies

We and our partners use cookies, web beacons, pixels, and similar tracking technologies to collect information about your browsing activities and to provide personalized content and advertising.

Types of Cookies We Use:

• Essential Cookies: Necessary for the operation of our Services
• Performance Cookies: Help us understand how visitors interact with our Services
• Functionality Cookies: Remember your preferences and personalize your experience
• Advertising Cookies: Used to deliver relevant advertisements and track campaign effectiveness

Your Cookie Choices:

Most web browsers are set to accept cookies by default. You can usually choose to set your browser to remove or reject cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Services.

To opt out of interest-based advertising, you may visit:

• Digital Advertising Alliance (DAA): www.aboutads.info/choices/
• Network Advertising Initiative (NAI): www.networkadvertising.org/choices/
• European Interactive Digital Advertising Alliance (EDAA): www.youronlinechoices.eu/

Data Security

We implement appropriate technical and organizational security measures designed to protect your personal information against unauthorized access, disclosure, alteration, and destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and testing
• Access controls and authentication measures
• Employee training on data protection and security
• Incident response procedures

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Our retention periods are based on:

• The length of time we have an ongoing relationship with you
• Legal obligations to retain data for specific periods
• Recommendations from our legal counsel regarding record retention
• Whether there is a legal claim or regulatory investigation

When personal information is no longer needed, we will securely delete or anonymize it in accordance with our data retention policies.

International Data Transfers

Your personal information may be transferred to, and processed in, countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country.

When we transfer personal information internationally, we implement appropriate safeguards to ensure your information receives adequate protection, including standard contractual clauses, adequacy decisions, and other legally approved transfer mechanisms.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below. We will respond to your request in accordance with applicable law.

Children's Privacy

Our Services are not directed to children under the age of 13 (or the applicable age of digital consent in your jurisdiction). We do not knowingly collect personal information from children under this age.

If you believe we have collected information from a child under the applicable age, please contact us immediately, and we will take steps to delete such information.

Third-Party Links and Services

Our Services may contain links to third-party websites, applications, or services that are not owned or controlled by Nutricaa. This Privacy Policy does not apply to those third-party services.

We encourage you to review the privacy policies of any third-party services before providing them with your personal information. We are not responsible for the privacy practices of third parties.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will:

• Update the "Last Updated" date at the top of this Privacy Policy
• Provide notice through our Services or by other means as appropriate
• Obtain your consent if required by applicable law

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us: